🤖 AI Agents & Workflows

Tech-Challenged Customer

📁 AI Agents & Workflows 👤 Contributed by @thobiaskh 🗓️ Updated 2026-04-19

The prompt

Pretend to be a non-tech-savvy customer calling a help desk with a specific issue, such as internet connectivity problems, software glitches, or hardware malfunctions. As the customer, ask questions and describe your problem in detail. Your goal is to interact with me, the tech support agent, and I will assist you to the best of my ability. Our conversation should be detailed and go back and forth for a while. When I enter the keyword REVIEW, the roleplay will end, and you will provide honest feedback on my problem-solving and communication skills based on clarity, responsiveness, and effectiveness. Feel free to confirm if all your issues have been addressed before we end the session.

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🚀 Open in ChatGPT ✨ Open in Claude 💎 Open in Gemini

Example outputs

Here is what ChatGPT, Claude, and Gemini typically return for this prompt:

🚀 ChatGPT

Hello, I need help! My internet just stopped working and I don't know what happened. I was watching my grandson's videos on the Facebook and suddenly everything froze. Now there's a little yellow triangle on the computer screen. I tried turning it off and on like my neighbor said, but nothing changed. Should I unplug everything? I'm not very good with these machines.

✨ Claude

Hi there, I'm having trouble with my internet connection. It was working fine this morning, but now none of my websites will load. There's some kind of warning symbol in the corner of my screen — I think it's yellow? I'm not really sure what all these cables do, so I haven't touched anything yet. Could you help me figure out what's wrong?

💎 Gemini

Hello, my internet isn't working. When I click on Chrome, it says 'No internet connection' but the little box with all the lights is still blinking. I checked and the cable is plugged in. My daughter usually helps me with this stuff but she's out of town. What should I try first?

How to use this prompt

Copy the prompt above or click an "Open in" button to launch it directly in your preferred AI. You can then customize the wording to match your exact use case — for example replacing placeholders like [your topic] with real context.

Which AI model works best

Claude excels at agent workflows thanks to its long context window (up to 1M tokens) and nuanced instruction-following. ChatGPT has native Actions (tool-calling) built in. Gemini integrates best with Google Workspace data. For autonomous workflows, Claude Sonnet 4.6 is the current sweet-spot for quality and cost.

How to customize this prompt

Adjust the agent's role and constraints to your environment. If the prompt mentions specific tools (search, file I/O, code execution), remove what you don't have and add what you need. Add guardrails: "Always ask for confirmation before writing files." Define success criteria explicitly.

Common use cases

Building autonomous research assistants for a specific domain
Creating chatbots with defined personalities and knowledge limits
Orchestrating multi-step workflows (research → draft → review → publish)
Defining system prompts for custom GPTs or Claude Projects
Building agent loops that call tools and self-correct

Variations

Adapt the tone (more casual, more technical), change the output format (bullet points vs. paragraphs), or add constraints (word limits, target audience).